Transform your Marketing Strategy

At Eat the Big Fish, we specialise in Marketing and Customer eXperience consulting, tailored to your specific business.

Our dedicated team works with brands across the Asia Pacific, helping to make the most of marketing technologies, data analysis, measuring experience and ROI. We actively drive growth, and develop tailored methods to constantly refine your specific engagement metrics.

Engage with us today- we'll help you navigate the digital landscape and achieve your business goals.

Our Services

User Journey Map is also known as Customer Journey Map is a a visualization of the process that a person goes through in order to accomplish a goal visualization of a user/ customer using your product or service.  
In its basic form, journey mapping starts by compiling a series of user actions into a timeline. Next, the timeline is fleshed out with user thoughts and emotions in order to create a narrative. This narrative is condensed and polished, ultimately leading to a visualization.

Customer Journey Mapping

Understand your customers better by mapping their journey across various touchpoints. Our process helps identify opportunities to enhance customer experience and engagement.

Free to use license. Please attribute source back to "useproof.com".

Marketing Technology Strategy

We help businesses develop a comprehensive marketing technology strategy that aligns with their goals and objectives. Our expertise ensures you leverage the right tools to maximise your efforts.

Crunching the numbers

Content Strategy Development

Craft a compelling content strategy that resonates with your target audience. We assist in creating and curating content that drives engagement and builds brand loyalty.

Frequently Asked Questions


What types of marketing technologies do you work with?

We are fiercely technology agnostic, and are skilled with a variety of MarTech stacks, CRMs, email marketing platforms, analytics tools, marketing automation software and cloud vendors:

  • Braze, Campaign Monitor,

    Marketo, Mailchimp, Mautic, Responsys, etc.

  • Adobe Experience Platform

  • Hubspot, Salesforce Marketing Cloud (SFMC)

  • Cloud-vendors (sooo many flavours!)

  • Customer-specific CX and CRM systems

  • All kinds of SQL data stores, and CDPs


How does Eat the Big Fish approach Marketing Technology Consulting?

We take a personalized approach to consulting, starting with an assessment of your current marketing strategies and technologies, followed by tailored recommendations and implementations.


How do you measure the success of a marketing technology implementation?

We measure success using industry standard metrics, and Key Performance Indicators (KPIs) that align with your business goals such as; increased engagement, improved conversion rates, and enhanced ROI.


Do you offer ongoing support after the initial consultation?

Yes, we provide ongoing support and maintenance services to help you adapt and evolve your marketing strategies as your business grows and technology changes.


How much does your consulting service cost?

Our pricing is tailored to the specific services and level of support you require. We provide detailed proposals after assessing your needs.


Is the customer always right?

Yes, but... Similarly;

The Director is never wrong!

We help businesses try new things and measure the effects; then make the most of everything in between to help them drive real, and ongoing, improvements.


Empowering brands with innovative marketing technology solutions

Transform your methods, strategy, and develop an entirely new approach, today!

Let’s Connect Today!

We work across the Asia Pacific, but our home will always be Australia.

Contact Us

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